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Massachusetts FAQ

Metrc LLC provides marijuana inventory tracking solutions for ten different states and the District of Columbia and has been providing supply chain solutions since 1993.

Metrc is a completely web-hosted system. That means that all access to Metrc is done via the internet and only requires an internet connection; a HTML 5-compatible web browser; and a desktop computer, laptop, or tablet. No additional hardware is required, and there is no software to download, install, or maintain. Barcode and/or RFID readers are optional accessories that a licensee may choose to use. A decision to buy such additional equipment is made at the sole discretion of the individual licensee.

No. Licensees will only be able to access their own information through METRC. They will not be able see any information about any other licensee.

Metrc has a dedicated support team who is available to resolve technical support issues. The support team can be reached via phone (877-566-6506) or through the Support Portal.

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